Terms And Conditions

 

Payment

We accept most major credit and debit cards, as well as all other forms of payment supported by PayPal. We also accept payment by bank transfer. Please contact us for details.

Trade In

We will offer you a competitive trade in price for your quality used hi fi equipment. Please contact us for a quote.

Delivery

We use fully trackable delivery services. We will send you the tracking details as soon as your delivery has been booked. Products held in stock will normally be dispatched within one working day of receiving your order. Some made to order products will take a little longer, but we will contact you to advise of the delivery date once your order has been processed. We use UPS for most UK mainland deliveries. We also offer delivery in person with certain large, heavy or very high value items, or where specialist installation is required.

Returns

It is important to us that you are happy with your purchase and any advice or additional services that we provide. The continued success and growth of our business depends on building ongoing relationships with our customers. We value your business and we hope that you will deal with us time and again. With the exception of custom finishes, you can return any item within 30 days of purchase for a full refund. Alternatively, you can exchange it for something else. All we ask is that items are returned undamaged with the original packaging and accessories.

Privacy

We take your privacy seriously. We will not share your details with any third parties, except for the express purpose of fulfilling your order.